In the bustling world of retail, where efficiency, customer satisfaction, and employee well-being are paramount, the concept of ergonomic design plays a pivotal role. From optimizing employee performance to enhancing customer experience, retail ergonomics has the power to reshape the industry landscape.
The retail industry is Ireland’s largest sector, employing approximately 270,000 people. In 2019 it was reported that the Wholesale and Retail sector accounted for 13.5% of non-fatal workplace injuries and was the second highest sector for worker and non-worker accidents.
But what is it about retail tasks that pose such a risk to employees?
In this episode, I outline the risk posed by retail-based tasks, the impact poor retails ergonomics can have on the employee, the employer and the customer, general areas where improvements can be made and the benefits of an employee centred retail ergonomics programme.
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